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Phone 1 is a US telecommunications company that manages and owns thousand of Payphone sites. In addition, Phone 1 sells long distance products primarily to the Latin American market.

This client needed to create a client membership system to allow the automatic purchase of additional long distance time. They also wanted to use the member’s data to drive loyalty programs and improve client service.

The product used for this solution was NeoWallet. It allowed Phone 1 to create club members as it generated wallet members. The wallet facilities to add funding sources allowed the customers to arrange for automatic or manual payments for long distance services.

Some integration work was also performed to access the Telecoms company usage and client database. The system went from analysis to full implementation is less than sixty days.




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