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NeoCaller is the call center management software that integrates directly with your CRM package. It is able to interface with Neo IVR as a front end or it can simply transfer calls to customer service personnel transferring the necessary information, such as DNS (The number the customer called into) or Caller ID, to your own application in such way that the customers call arrives at the representatives phone at the same time that the customer record appears on the screen.
 

 

 

 
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